Privacy Policy
Effective date: July 20, 2026. How we collect, use, and protect your information when you contact us, submit a form, message our chat assistant, or respond to one of our ads.
Autopilot Systems ("we," "us," or "our") is an AI automation studio serving Santa Barbara and Ventura County, California. This policy describes what information we collect through autopilotsystems.org, our lead forms (including forms hosted on Facebook and Instagram), our website chat assistant, and our phone lines — and how we use it.
Information we collect
- Information you give us: your name, phone number, email address, business name and type, and anything you share in a form, chat conversation, phone call, or text message.
- Information collected automatically: basic technical data such as device and browser type, pages visited, and general location; and standard advertising identifiers when you interact with our ads on platforms like Meta.
- Call and messaging records: if you call or text us — including calls answered by our AI receptionist — we may keep records, transcripts, or recordings of those conversations to respond to your inquiry and improve our service.
How we use your information
- To respond to your inquiry and follow up about our services.
- To contact you by phone call, SMS/text message, and email regarding your request.
- To provide, set up, and support the services you ask about or purchase.
- To improve our website, services, and advertising.
Phone and text messaging consent
When you submit your phone number through our website or an ad form and agree to receive texts, you consent to receive text messages from Autopilot Systems about your inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP at any time to opt out. Calls may be placed or answered using automated or AI-assisted technology. Consent to receive messages is not a condition of purchasing any goods or services.
We do not share your phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate — such as our CRM and messaging platform, advertising and lead platforms (like Meta), our automation tooling, and our AI chat and voice providers — and only as needed to deliver our services. We may also disclose information when required by law.
Data retention
We keep your information for as long as needed to respond to your request and provide our services, and as required for legitimate business or legal purposes. You may ask us to delete your information at any time.
Your choices
- Opt out of text messages by replying STOP to any message.
- Unsubscribe from emails using the link in any marketing email.
- Request access to, correction of, or deletion of your information by contacting us below.
California privacy rights
If you are a California resident, you have the right to know what personal information we collect and how it is used, to request its deletion or correction, and to not be discriminated against for exercising these rights. To make a request, contact us using the details below.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our services are intended for business owners and are not directed to children. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the latest version.
Contact us
Autopilot Systems
Santa Barbara & Ventura County, California
Phone: (805) 979-7655
Email: shaun@autopilotsystems.org